Privacy Policy

Introduction

Our privacy policy will help you understand what information we collect at folkscommunity.com ("website"), how we use it, and what choices you have. If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible in our website, unless otherwise defined in this Privacy Policy.

Information

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to users name, email address, gender, location, pictures. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your devices’s internal memory.

We use cookies for authentication, and for internal analytics.

Data Sale Policy

We will NEVER sell your data. Your privacy and trust are of utmost importance to us, and we are committed to protecting your personal information.

Device Information

We collect information from your device in some cases. The information will be utilized for the provision of better service and to prevent fraudulent acts.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Current third party service providers include:

• Cloudflare - reverse proxy & cdn
• AWS - attachment storage, cdn and email delivery
• Sentry - error reporting
• PostHog (self hosted) - feature flagging, analytics
• Plausible (self hosted) - analytics

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Data Deletion

You have the right to request the deletion of your personal data at any time. If you wish to delete your data, please contact us at help@folkscommunity.com with your request. We will process your request promptly, and your data will be permanently deleted from our servers unless we are required to retain it for legal or regulatory reasons.

Age Restriction

Our Services are intended for users who are at least 18 years old. We do not knowingly collect personal identifiable information from individuals under 18. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us immediately so we can take appropriate action to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: help@folkscommunity.com